Frequently Asked Questions
What is Credly?
Credly is the end-to-end solution for issuing and managing digital credentials. Credly works with credible organizations to provide digital credentials to individuals, worldwide.
What are the benefits of a badge?
Representing your skills as a badge gives you a way to share your abilities online in a way that is simple, trusted and can be easily verified in real time. Badges provide employers and peers concrete evidence of what you had to do to earn your credential and what you’re now capable of. Credly’s Acclaim Platform also offers labor market insights, based on your skills.
What is an open badge?
Open badges are web-enabled versions of a credential, certification or learning outcome which can be verified in real-time, online.
How will I know if I’ve earned a badge?
You will receive an email notification from the Acclaim Platform (firstname.lastname@example.org) with instructions for claiming your badge and setting up your account.
What if I don’t want my badge to be public?
You can easily configure your privacy settings in the Acclaim Platform. You’re in complete control of the information about yourself that is made public.
Is there a fee to use Credly’s Acclaim Platform?
No. This is a service Focal Point Academy provides to its learners.
I have previously earned a Focal Point Academy credential; will I still receive a digital badge?
Yes. You will receive an email notification from the Acclaim Platform (email@example.com) with instructions for claiming your badge and setting up your account. If you have a question for the Focal Point Academy team about previous credentials, please reach out to us at firstname.lastname@example.org.
What’s to keep someone else from copying my badge and using it?
While badges are simply digital image files, they are uniquely linked to data hosted on Credly’s Acclaim Platform. This link to verified data makes them more reliable and secure than a paper-based certificate. It also eliminates the possibility of anyone claiming your credential and your associated identity.
Where and how can I share my badge through Credly’s Acclaim Platform?
You can share your badge directly from the Acclaim Platform to LinkedIn, Twitter and Facebook; over email; embedded in a website or in your email signature.
Can I export badges issued through Credly’s Acclaim Platform to other badge-storing platforms?
Yes, you can download your badge from the Share Badge page. Your downloaded badge contains Open Badge Infrastructure (OBI) compliant metadata embedded into the image. This allows you to store your badge on other OBI-compliant badge sites, such as the Mozilla backpack.
Can I import badges issued from other platforms into Credly’s Acclaim Platform?
Not at this time.
I have a question about the Acclaim Platform. Where can I find support?
You can find answers to frequently asked questions here: support.youracclaim.com If you have a question for the Focal Point team about our badging program, please reach out to email@example.com.