Hospitality

The hospitality, leisure, and travel industries are growing, but so are their data challenges. Focal Point helps hospitality companies protect this sensitive data, improve guest experiences, and meet compliance requirements.
Travel

Rest Easy, Just Like Your Guests

Focal Point gives you the comfort to operate your business without fear of breaches, penalties, or fines. We know the challenges faced by hospitality companies – from securing cardholder data and loyalty programs, to managing complex and risky supply chains, to monitoring franchise risk – and have helped some of the largest hotel, cruise line, airline, and restaurant brands in the world overcome them.

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Solving Your Biggest Challenges

We understand the complex operational, compliance, and IT risks inherent to the hospitality industry and have built a suite of services to help you solve your toughest risk management challenges.

Identity Governance

Outdated IAM systems and processes can expose hospitality companies to tremendous risk. Focal Point helps you design and implement best-in-class identity governance programs to eliminate identity risk.

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01 Strategy Assessments
02 System Implementation
03 Managed Services

Cyber Workforce Development

Hospitality companies need leading cyber experts to manage and support their cyber programs and detect and prevent critical threats. Focal Point can help you build cyber workforce programs that expand your team's capabilities.

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01 Program Development
02 Skills Training
03 SOC Baselining

PCI Compliance

The hospitality industry runs on payment cards. As a PCI QSA and ASV, Focal Point can validate the security of your POS systems, even across global operations, and implement improvements to protect your data and reputation.

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01 ROCs and AOCs
02 ASV Scanning
03 Gap Assessments

Cyber Strategy

Our cyber strategy services help you get a 360˚ view of your cyber program and identify opportunities for improvement. Beyond the assessment, our team can help you implement changes to your program.

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01 Maturity Assessment
02 Cloud Security
03 Crown Jewels Assessment

Privacy Strategy and Planning

Hospitality companies must have strong privacy programs to govern the handling of customers' data. Focal Point can help you leverage privacy-by-design principles to build a best-in-class privacy program.

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01 Strategy Design
02 Planning
03 Execution

Internal Audit

Focal Point's audit services evaluate your operational policies and procedures at the corporate and franchise levels, helping you identify inefficiencies, gaps in compliance, and opportunities to streamline processes.

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01 IT Audit
02 Fraud Audit
03 SOX Compliance
Featured Case Study

Accommodating Compliance

A Fortune 500 company and globally recognized leader in the hospitality and travel leisure industry, representing the world's largest fleet of cruise liners and luxury vessels, engaged Focal Point to help it build a GDPR-compliant privacy program.

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DELIVERED
A sustainable privacy program.
ADDRESSED GAPS
In the technical and security related controls.

Different from the Rest

At Focal Point, we take a different approach to managing data risk.

Integrated Specialists

Focal Point is an integrated firm, meaning when you engage with us in any capacity, you get instant access to a range of specialists in today’s most in-demand disciplines.

Data Focus

Unlike other firms, Focal Point takes a data-first approach to risk management. This helps avoid blind spots and ensure that your most important assets are always secure.

Don’t Forget the People

Many consulting firms address your processes and technology – but only Focal Point can also improve your people. Focal Point Academy is on the cutting edge of cyber workforce development.
Have a question?

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Focal Point is excited to take on your biggest data risk challenges. If you'd like to speak to a Focal Point expert or inquire about our services, please fill out the following form.

Featured Insights

Recommended reading for retailers looking to explore the world of risk management.
CCPA Compliance Blog Post
Blog

6 Tips for CCPA Compliance

Although achieving compliance with the CCPA should be easier for companies already aligned with the GDPR, the CCPA will require more than just simple cosmetic changes. Here are some key areas to focus on...
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Third Party Risk Management Blog
Blog

Top Trends in Third-Party Risk Management

Roughly 61% of U.S. companies have experienced a data breach caused by a third party. To address this risk, many organizations are changing their approaches to third-party risk management...
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Data Quality White Paper
White Paper

Advancing Data Quality

Poor data quality costs the U.S. $3.1 trillion a year. In this guide, our experts dissect the root causes of poor data quality and walk through a practical approach to improving data quality at your organization.
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