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Category: Case Study
Case Study
Leading Global Call Center Achieve…
One of the world’s leading global call centers, with contact centers in over 15 countries, support in roughly 30 langu…
Case Study
A Fortune 500 Food Manufacturer’…
A Fortune 500 manufacturer of chocolate and other confectioneries, operating in more than 70 countries and growing throu…
Case Study
Developing an Innovative Design to…
A Fortune 500 Mass Media Communications company, operating dozens of cable networks both in the U.S and internationally …
Case Study
An Upgrade to Oracle Identity Mana…
A major state university located within the United States, comprised of over 250,000 identities, operated an overly comp…
Case Study
Leveraging Data Analytics for Reta…
A Fortune 500 Retailer engaged Focal Point to assist with improving the inventory management and demand planning perform…
Case Study
Cybersecurity Workforce Developmen…
Focal Point recently had the privilege of helping a large retailer assess the sustainability and effectiveness of its wo…
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